This privacy statement was last updated on November 1, 2019 and applies to citizens of the European Economic Area.

In this privacy statement, we explain what we do with the data we obtain about you via https://alpinemotorsltd.co.uk. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1 Purpose, data and retention period

1.1 We use your data for the following purpose:
Contact – Through phone, mail, email and/or webforms
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • Location
  • Telephone number
The basis on which we may process these data is:
Performance of an agreement
Retention period
We retain this data until the service is terminated.
1.2 We use your data for the following purpose:
Payments
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • Telephone number
The basis on which we may process these data is:
Performance of an agreement
Retention period
We retain this data until the service is terminated.
1.3 We use your data for the following purpose:
Registering an account
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • Telephone number
The basis on which we may process these data is:
Performance of an agreement
Retention period
We retain this data until the service is terminated.

2 Sharing with other parties

We only share or disclose this data to processors for the following purposes:

Processors

Name: Google analytics
Country: England
Purpose: Analyse customer data to help feature more relevant products

Name: Paypal
Country: United kingdom
Purpose: Help in giving more payment options to the customer.

3 Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Statement
We have concluded a data processing agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.

4 Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5 Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6 Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7 Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8 Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9 Contact details

Alpine Motors LTD
20 Northview Road
Dunstable
LU5 5AH
England
United Kingdom
Website: https://alpinemotorsltd.co.uk
Email: legal@alpinemotorsltd.co.uk
Phone number: 07342019857

We have appointed a representative within the EU. If you have any questions or requests with respect to this privacy statement or for our representative, you may contact Robert Smith, via robert.smith@alpinemotorsltd.co.uk or by telephone on 07465993448.

Annex

Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

User Registration

We collect information about the user during the user registration form submission process on our site.

What we collect and store

While you visit our site, we’ll track:
  • Form Fields Data: Forms Fields data includes the available field types when creating a form. We’ll use this to, for example, collect information like Name, Email, and other available fields.
  • Location, IP address, and browser type: we’ll use this for purposes like geolocating users and reducing fraudulent activities.
  • Transaction Details: we’ll ask you to enter this so we can, for instance, provide subscription packs, and keep track of your payment details for subscription packs!
When you fill-up a form, we’ll ask you to provide information including your name, address, email, phone number, payment details and optional account information like username and password and any other form fields available in the registration form. We’ll use this information for purposes, such as, to:
  • Send you information about your account and order
  • Respond to your requests, including transaction details and complaints
  • Process payments and prevent fraud
  • Set up your account for our site
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our form offerings
  • Send you marketing messages, if you choose to receive them
  • Or any other service the built form was created to comply with and it’s necessary information
If you create an account, we will store your name, address, email and phone number, which will be used to populate the form fields for future submissions. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store form submission information for XXX years for geolocating and marketing purposes. This includes your name, address, email, phone number.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Editors can access:
  • Form submission information and other details related to it
  • Customer information like your name, email and address information.
Our team members have access to this information to help fulfill entries and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example, google analytics – we use google analytics to see what sections of the website and products are the most popular so we can improve on them as needed.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

Available Modules

We send beautiful emails through MailChimp. When processing emails, some of your data will be passed to MailChimp, including information required to process or support the email marketing services, such as the name, email address and any other information that you intend to pass or collect including all collected information through subscription. Please see the MailChimp Privacy Policy for more details.  

WooCommerce

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:
  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of basket contents while you’re browsing our site. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

YITH Plugins

This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.

What we collect and store

YITH Advanced Reviews for WooCommerce

While you visit our site, we collect information about you during the process of creating comments or reviews of products. We’ll track:
  • Author name, author email, author IP, date, title, content and review url: we’ll use this to create reviews of products

Who on our team has access

YITH Advanced Reviews for WooCommerce

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
  • Author name, author email, author IP, date, title and content of the reviews you have made
WARNING. Alpine motors LTD is not currently up and running. We have a launch date set for the 1st of january 2020. Any money sent will be used as donations. Any bookings made will be ignored.
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